Return & Refund Policy

At Gold Drip, customer satisfaction is important to us. Due to the nature of our herbal wellness and consumable products, all sales are final.

For health and safety reasons, we cannot accept returns of consumable products once they have been shipped.

We carefully inspect every order before it ships to ensure it meets our quality standards. If your order arrives damaged, defective, or incorrect, please contact us within 7 calendar days of the delivery date at info@golddrip.us. To help us resolve your claim quickly, please include:

• Your order number
• Clear photos of the damaged, defective, or incorrect item
• A brief description of the issue

If your claim is verified, we will provide a replacement, reshipment, or store credit, depending on product availability and the circumstances of the claim.

We do not accept returns, exchanges, or refunds for:

• Change of mind
• Buyer's remorse
• Taste preferences
• Product appearance or packaging preferences
• Opened or used products
• Products that have been consumed, altered, or improperly stored after delivery

Store credit and promotional rewards earned through the Gold Drip Rewards program have no cash value, are non-transferable, and may be subject to expiration in accordance with the program terms.

Claims submitted more than 7 calendar days after delivery may not be eligible for review or resolution.

By placing an order with Gold Drip, you acknowledge that you have read, understood, and agree to this Return & Refund Policy.

If you have any questions or need assistance, please contact our Customer Support team at info@golddrip.us.